Emails

How to Professionally Decline Tasks: Saying “This is Not My Job”

Knowing how to professionally say “this is not my job” is an important skill to have in the workplace. It can be challenging to balance taking on additional tasks while also maintaining boundaries and responsibilities. However, it’s essential to communicate effectively and respectfully when faced with requests that fall outside of your job duties. Learning …

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How to Professionally Communicate ‘This is Part of Your Job’

As professionals, we often find ourselves in situations where we need to communicate expectations to our colleagues or employees. One of the most common expectations that we need to communicate is that certain tasks or responsibilities are part of someone’s job. However, saying “this is part of your job” can sometimes come across as dismissive …

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What Is a Canned Email Response?

A canned email response is an automated response message sent to customers or prospective customers via email. The email response is typically a pre-written, templated message that contains information that is most often used in customer service emails. Its purpose is to streamline the customer service process and provide quick, concise, and consistent responses that …

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